VoiceReach Terms of Service

Rules and guidelines governing your access to the VoiceReach telephony platform and voice AI infrastructure.

Acceptance of terms

By registering for VoiceReach, provisioning phone numbers, connecting through our developer APIs, or dialing our public voice services, you agree to comply with these terms as provided by Invii Ltd.

Acceptable telecommunications use

VoiceReach provides automated voice services over standard carrier lines. You agree not to use the platform for:

  • Unsolicited commercial robocalling or voice spam.
  • Caller ID spoofing or fraudulent identity impersonation.
  • Harassment, threats, or deceptive financial schemes.
  • Transmission of unlawful or defamatory audio content.

Service availability and emergency calls

While VoiceReach maintains carrier grade infrastructure with low latency routing, our voice lines do not replace standard 112 or 911 government emergency services. In acute life threatening situations, callers must reach authorized national emergency dispatchers directly.

Developer API keys and account security

Developers are responsible for safeguarding API keys. Any telephone traffic generated using your credentials is billed to your organization. Invii Ltd reserves the right to suspend API access in cases of unusual call flooding or security breach.

Modifications and contact

We may update these terms as telecommunications regulations evolve in Nigeria. Direct inquiries to [email protected] or write to Invii Ltd in Lagos, Nigeria.