WhatsApp when you have data. A call when you don't.
Vii is on WhatsApp for catalog questions, orders and quick answers. It is an extra way in, never the only way.
A chat
Ask about a business, or keep your own plans.
Same memory as the call and the text.
Message a business handle to see its catalog and send an order inquiry. Or ask Vii about your own reminders and notes.
WhatsApp needs data and a smartphone. Everything Vii does there also works by call or SMS.
Fit
Where WhatsApp helps.
And where it should not be the only door.
Catalog questions
A customer asks what you sell, in stock and at what price. Vii answers from your catalog.
What do you have in stock?Order inquiries
The customer sends what they want. You get a lead with the number and the request.
I need two bags of rice.A human handoff
When the customer asks for a person, a case opens and you are alerted.
Can I speak to the owner?The same rules
Consent, quiet hours and STOP apply here too. No promotional blasts.
Reply STOP to opt out.Meta's rules limit general-purpose assistants on WhatsApp, so Vii keeps WhatsApp focused on business conversations and your own utility actions.
Business
Connect your WhatsApp number.
One inbox for WhatsApp, calls and SMS.
A customer can start on WhatsApp, call later, and still be understood. The same record follows them.
- One inbox. WhatsApp messages, calls and SMS land in the same place.
- No duplicate replies. Repeated messages from the network are dropped.
- Your catalog is the source. Prices and stock come from what you saved.
Not the only way in
If a customer has no data, they can call the same number and get the same answers. If they have no smartphone, SMS works for reminders and owner commands.
No customer is turned away because they lack WhatsApp.
Message Vii on WhatsApp.
For catalog questions, orders and your own reminders. Calls still work when data does not.